Chieftain automates and provides structure to the management of
task/people-based processes which brings better work practices to an
organisation and an improvement in productivity.
Business process mapping interface
Processes may be mapped with work estimates given. Repeating processes,
key events, concurrent and linear time relationships are structured within
Once a process has been mapped into the system, then any number of
jobs can be created based on that template. Staff signoff the tasks as
they work through a job. Scheduling of activity is supported with
notification to stakeholders, and escalation of tasks based on priority
or status. Activity is colour coded.
Monitoring and tracking
Measurements based on time, costs, quantity can be captured and used
to provide estimates of job completion and alerts when KPIs are not being
Document composition and filing
The optional DocLink module uses Microsoft Word templates to
merge recorded data and produce Word documents for each job.
A contact management system is supplied that allows all the players
and their different relationships within a job to be captured.
Individuals may see their schedule activity or the activity of their
An optional module is available for individuals to receive email
notifications of required activity.
Access to jobs and functions can be restricted to individuals or
groups of users.
On demand operational and business reports clearly reveal the process
performance. Export report information to Microsoft Excel for more
specialised analysis services.
The system has been built with the intention to operate with existing
financial, accounting and contact management systems.
Chieftain has an "Office" version for medium-sized enterprises and a
"SQL" version for larger organisations.
- Win98, NT, Win2000, XP, Vista
- Client Server application
- Microsoft Access or SQL Server database
- Compatible with Microsoft Office